Ragsdale
Home Furnishings
4352 Doncaster Ave. Holt, Michigan 48842 (517) 579-8952
Shipping & Handling
We have 10 years of experience in packaging your
item(s) so they will arrive in immaculate condition.
Ragsdale almost always ships your
item(s) via USPS. If the item is too big for the post office we
almost always use FedEx , UPS or Greyhound Package express which requires the customer be
close to the Greyhound Station.
If preferred we also use USA direct which is a shipping / furniture moving
service which delivers door to door over the entire continental USA.
We recognize that the carefulness of delivery services and personnel can
vary. Delivery damage can
occur and is but we have become experts in the arena, and our damage rates
are below 1%. If and when
damage occurs, Ragsdale will do everything possible to help with the
situation and either repair or replace the item as soon as possible. The
same applies to items that may become lost in shipment.
Large Items
Some
items that we offer are too heavy for normal shipment
and must be shipped using freight delivery services. Shipping costs for freight
delivery is based upon the following factors:
1) Item size and weight
2) Ship to location (business or residential)
3) Optional residential lift gate delivery
Please contact us for a shipping quote, for items that must be shipped using
furniture delivery services. Quote and based upon the customers zip code.
We do not mark up freight
delivery costs. Note: shipping to a business with a loading dock is less cost than a residential
delivery.
Someone must be at home to accept freight delivery. Most delivery services
will contact the recipient prior to delivery in order to make an
appointment.
Some customers prefer to pick up their item(s) at our woodshop. In this case
we would contact you when your item(s) are finished. We will then facilitate
a convenient time for pick up.
Note: Michigan Residents- State sales tax will apply to any item(s) picked
up at our woodshop (currently 6%).
International Orders
Ragsdale can ship internationally to most countries (Canada, UK, and
Austrailia). Some countries have
unreliable mail service, and insurance claims for lost packages go
unanswered. Please be aware that if you live in one of these risky
countries that we ask for payment in
advance. This means that if your shipment comes up missing, and
requests for insurance information go unanswered YOU are responsible, and we
will not refund your money.
Ragsdale will typically ship via UPS Standard or USPS for International
shipments
Our International customers are fully responsible for any possible taxes or
tariffs, from their own respective countries.
On rare occasion, Ragsdale will receive a customs fee invoice from the
carrier many weeks after shipment. The customer/recipient will be
responsible for any and all of these charges (if they occur).
If you have any questions regarding the shipment of your item, please do not
hesitate to call or email us with your question(s).