Ragsdale
Home Furnishings
4352 Doncaster Ave. Holt, Michigan 48842 (517) 579-8952
Our Guarantee and Return Policy
Or policy in a nutshell:
We offer 100% money back guarantee on our product for reason of
product defect or shipping damage.
You will find we go out of our way to help people with any problem…no
matter how small…While the rules listed below are there to protect us against
people who would take advantage of the system….will find that we may circumvent
them if we feel that your intentions are honest, and you are not just trying to
get free glass or something too questionable.
Broken Glass: The customer should inspect the packaged lamp as soon as possible
upon arrival. Shipping damage does
happen more often than we would like, and we almost always will send out new
lamp panels to replace broken ones, however to protect ourselves against
possible misuse of the policy we ask that you send us a picture of the broken
glass before we replace it at our cost.
We cannot make a claim with the shipping company without it. Otherwise we may
ask the customer to pay for the glass replacement and shipping…again we almost
always replace glass panels in the first 30 days at our cost, as long as you can
provide us with pictures of the broken ones.
Ragsdale Home Furnishings is committed to providing superior quality products as
well as a high level of customer service. We go to great lengths to assist our
customers in making appropriate decisions regarding their purchase in the hope
that you will be pleased with the result.